Refund Policy

Last updated: 30 September 2026

We offer a 14-day money-back guarantee. Request a refund within 14 days of the payment and you will get your money back; you do not need to give a reason. Telling us what went wrong with the file is welcome but not required.
To request a refund, email support@csvrepair.site or contact Paddle, and include the Order ID from your Paddle receipt (sent to the email you used at checkout).
Paddle.com is the Merchant of Record and processes the refund to your original payment method.
Your files stay with you: corrected files you have already downloaded are yours to keep. After a full refund or a chargeback, access to repeat downloads and to unlocking new results through that purchase is revoked.
We typically reply within 24–48 hours.
After 14 days, refunds are not guaranteed, except where the law requires otherwise.
Check the free report and sample first: they show exactly what the full result contains before you pay.